NOTE: If you are already a member of NatureRich, DO NOT order here - Please click on Member Login
located on the LEFT to access your Back Office for ordering.
To place a retail order, click on ADD TO CART next to the item you would like to purchase.
After you have selected an item to order, you have the ability to change your order in your Shopping Cart, which will appear in a different window near the upper left area of your screen.
Click on the + (plus) symbol in your shopping cart to increase your item quantity.
Click on the - (minus) symbol to decrease your item quantity.
Click on the 'X' and you will delete that item entirely.
We will be happy to take your order over the phone.*
Call 1-800-442-0993
Hours of operation from 8 a.m. to 5 p.m. Monday - Friday, CST
Along with taking your order, we will set up your account and assign you your own I.D. number
U.S. customers can also FAX or mail the order form -
FAX to: (763) 493-3216
Mail to: NatureRich, Inc., 9060 Zachary Lane, Suite #104, Maple Grove, MN 55369
Please have the following information ready before you call:
Your sponsors name and/or I.D. number
Address of where you want the order shipped (we cannot ship to PO Boxes)
Payment options:
American Express, MasterCard, Visa, Discover, checks and debit cards
Download a RETAIL ORDER FORM and complete prior to calling. Use the Retail Order Form whenever you FAX or mail an order. When you click on Download Retail Order Form, you will need Acrobat to open.
*All orders placed by phone, fax or mail will be charged a $1.50 assisted order fee
If you purchased your product directly from a Distributor rather than from NatureRich, Inc., returns must be made to the Distributor who sold you the product along with a sales receipt.
PRODUCT RETURNS PROCEDURE
Returns Procedure Guidelines
To enable prompt and efficient processing of your return, you must obtain prior authorization before returning product. Authorization can be obtained by calling NatureRich Customer Service at 1-800-442-0993 or locally 763-493-7770. You will be provided with a Return Material Authorization number (RMA). Returned packages will not be accepted if the RMA number is not present and readable on the outside of your package.
Once an RMA has been obtained, product must be returned within 30 days or the RMA will automatically cancel and no refund will be allowed.
Product Return Address:
NatureRich, Inc.
Customer Returns Department, RMA# (Insert your RMA number)
9060 Zachary Lane North; Suite 104
Maple Grove, MN 55369 U.S.A.
NOTE:NatureRich reserves the right to refuse a refund or return if it suspects fraud,
abuse or breach of any of these Policies and Procedures. NatureRich Return Policy is
subject to any applicable federal, provincial, territorial or local regulations.
You may cancel this contract from the day you enter into the contract until 10 days after you receive a copy of the contract. You do not need a reason to cancel.
If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after the 30 days. There are other grounds for extended cancellation. For more information, you may contact your provincial/territorial consumer affairs office.
If you cancel this contract, the seller has 15 days to refund your money and any trade-in, or the cash value of the trade-in. You must then return the goods
To cancel, you must give notice of cancellation at the address in this contract. You must give notice of cancellation by a method that will allow you to prove that you gave notice, including registered mail, fax or by personal delivery.
FOR BRITISH COLUMBIA CONTRACTS ONLY: Consumer's Right to Cancel
This is a contract to which the Business Practices and Consumer Protection Act applies
You may cancel this contract from the day you enter the contract until 10 days after you receive a copy of this contract. You do not need a reason to cancel
If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after the 30 days. There are other grounds for extended cancellation.
You may cancel at any time, if you are not given a copy of this contract when you sign it.
If you cancel this contract, the seller has 15 days to refund your money and any trade-in, or the cash value of the trade-in. You must then return the goods
To cancel, you must give notice of cancellation at the address in this contract. You must give notice of cancellation by a method that will allow you to prove that you gave notice, including registered mail, electronic mail, facsimile or personal delivery.
If you send the notice of cancellation by mail, facsimile or electronic mail, it doesn't matter if the seller receives the notice within the required period as long as you sent it within the required period.
FOR ONTARIO CONTRACT ONLY: Your Rights under the Consumer Protection Act, 2002
You may cancel this agreement at any time during the period that ends ten (10) days after the day you receive a written copy of the agreement. You do not need to give the supplier a reason for cancelling during this 10-day period.
If the supplier does not make delivery within 30 days after the delivery date specified in this agreement or if the supplier does not begin performance of his, her or its obligations within 30 days after the commencement date specified in this agreement, you may cancel this agreement at any time before delivery or commencement of performance. You lose the right to cancel if, after the 30-day period has expired, you agree to accept delivery or authorize commencement of performance
If the delivery date or commencement date is not specified in this agreement and the supplier does not deliver or commence performance within 30 days after the date this agreement is entered into, you may cancel this agreement at any time before delivery or commencement of performance. You lose the right to cancel if, after the 30-day period has expired, you agree to accept delivery or authorize commencement of performance.
In addition, there are other grounds that allow you to cancel this agreement. You may also have other rights, duties and remedies at law. For more information, you may contact the Ministry of Consumer and Business Services.
To cancel this agreement, you must give notice of cancellation to the supplier, at the address set out in the agreement, by any means that allows you to prove the date on which you gave notice. If no address is set out in the agreement, use any address of the supplier that is on record with the Government of Ontario or the Government of Canada or is known by you.
If you cancel this agreement, the supplier has fifteen (15) days to refund any payment you have made and return to you all goods delivered under a trade-in arrangement (or refund an amount equal to the trade-in allowance).
However, if you cancel this agreement after having solicited the goods or services from the supplier and having requested that delivery be made or performance be commenced within ten (10) days after the date this agreement is entered into, the supplier is entitled to reasonable compensation for the goods and services that you received before the earlier of the 11th day after the date this agreement was entered into and the date on which you gave notice of cancellation to the supplier, except goods that can be repossessed by or returned to the supplier.
